Q: How do I cancel my vMarketing or vSites subscription?
A: While we hate to lose your business, we understand that our customers' marketing needs can change over time. If you want to cancel your vMarketing or vSites subscription, simply email email@example.com indicating the email address associated with your account or your account name and when you want us to cancel the subscription. If you have a bundled vMarketing and vSites package, indicate which service you would like to cancel. Unless you request otherwise, we will downgrade your account to vMarketing Personal, the free version of the service. You will receive a confirmation email once your account has been downgraded.
If you are not satisfied with the service and cancel your subscription within 30 days of signing up, vMarketing will refund you the full amount of your subscription payment. We do not provide refunds for domain name reservations and do not provide pro-rated credits for the unused portion of a subscription.